1. Overview
Thank you for subscribing to StreamFlowTV. We strive to provide a reliable, high-quality streaming experience.
This Refund Policy outlines the conditions under which you may request a refund or cancel your subscription.
By using our services, you agree to this policy.
2. Subscription Fees
All payments for IPTV subscriptions and related services on StreamFlowTV.net are processed securely.
Fees are charged according to the selected plan at the time of purchase.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
- The service could not be activated due to a verified technical issue on our side.
- You experience service interruptions that we cannot resolve within a reasonable time after you contact support.
- A duplicate payment was made by mistake.
Refunds are not available in the following cases:
- If the service was already activated and functioning correctly.
- For issues related to your own device, internet connection, or configuration errors.
- When the subscription period has already started and the service was used.
- After 7 days from the original purchase date.
4. How to Request a Refund
To request a refund, please contact our support team at
contact@streamflowtv.net and include:
- Your full name and email used for the purchase
- Order ID or proof of payment
- Reason for requesting a refund
Our team will review your request within 3–5 business days and respond by email.
5. Processing of Refunds
Approved refunds are issued to the original payment method used at purchase. Depending on your bank or payment provider,
it may take up to 10 business days for the amount to appear in your account.
6. Service Cancellation
You may cancel your subscription at any time by contacting us at
contact@streamflowtv.net.
Cancellations take effect at the end of the current billing period. No partial refunds are provided for unused time.
7. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with a new effective date.
Continued use of our services after any changes constitutes acceptance of the revised terms.
8. Contact Us
If you have any questions about this Refund Policy or need assistance with a payment issue, please contact:
- Email: contact@streamflowtv.net
- Website: https://streamflowtv.net